About D.D.I.T
The Department facilitates the operational and services portfolios of Digital and IT, encompassing all campuses and constituent institutes of MAHE.
It offers executive leadership and guidance in various areas, including strategic IT planning, initiatives for digital transformation, IT operations, and support services.
Its responsibilities extend to enabling business through technology solutions and delivering transformational projects.
What we do?
Digital Transformation & ERP
With a focus on enterprise-wide impact, our business enabling projects encompass various domains like academic management, research, student-faculty experience and backoffice functions. Our solutions are scalable, adaptable, and future-proof, enabling seamless integration with existing systems and paving the way for long-term growth.
Web and Online
Dedicated to creating and maintaining captivating websites and an impactful online presence. Through innovative design, user-friendly interfaces, and optimized content, we ensure that our organization stands out in the digital realm, attracting and engaging audiences for successful online branding and business growth.
IT Services and Operations
Providing comprehensive IT services and operations, catering to the diverse technological needs of the organization. From managing IT infrastructure and system administration to delivering efficient support and incident resolution, we strive to optimize IT operations for enhanced productivity and seamless business continuity.
Information Security Risk and compliance
Focused on security and compliance, we prioritize the protection of sensitive data and the mitigation of risks to ensure seamless and secure business operations. Team monitors and assesses potential threats, implements security measures, enforces compliance and best practices. Through proactive vulnerability management, periodic audits and training programs, we strive to maintain the standards of information security.
Our Key Projects
OpenAthens
OpenAthens is a single sign-on (SSO) library
access management system. It provides each
library patron with a single ID and password
combination that allows them to access a
library’s resources, regardless of vendor.
The OpenAthens has been implemented in 15
libraries of MAHE at the Manipal campus and
Mangaluru campus during May 2022.
Student Lifecycle Management ERP
MAHE has implemented a robust and scalable
Student Lifecycle Management ERP system on the
Microsoft Dynamics NAV Platform for managing
academic and student-related processes with the
capability to deliver and configure core functions
such as admissions, academics, evaluation, and
student finance.
Bright Space Learning Management System
Innovative, cloud-based Learning Management
System from D2L (Desire to Learn) for creating,
hosting, and editing online learning resources. It
contains a flexible suite of tools to create content
aligned to outcomes in a course as well as
adding content from other tools like linking to
Google Drive, OneDrive™, web links, videos,
external learning activities, and more.
Websites
Design, Audit, and Enhancement of the
www.manipal.edu website have been initiated
during September 2022. This project ensures the
delivery of easy and quick navigation to
frequently visited pages, a refresh of faculty
profiles and program pages, advanced search,
microsites for partnerships and collaborations
and many more components to publish
engaging content
AlmaShines - Alumni Engagement Portal & App
AlmaShines is a comprehensive alumni
management platform to drive alumni
engagement, boost their participation in events,
reconnect with unengaged alumni and lay a
strong foundation for lifelong relationships.
The AlmaShines – Alumni engagement Portal
and App has been implemented for MIT, Manipal
during the year 2021-22.
Lecture Capture Solution
upGrad LCS is a video-based learning platform
that helps educational institutes to create and
distribute their content online, thereby helping in
taking learning outside the classroom.
MAHE has implemented the LCS in the
classrooms of Institutes in a phased manner from
the year 2016 onwards and now the solution has
been extended to over 100+classrooms across
various institutions of MAHE in Manipal,
Mangaluru, Bengaluru and Jamshedpur.
Document Management System (DMS)
A Document Management System (DMS) is a
tool/platform that centralizes all electronic
documents of an organization in a structured
manner. It is a comprehensive digital repository
with the capability to store, search, securely
access, collaborate, retrieve, version control all
our electronic documents, and records. It also
helps organizations maintain regulatory
compliance and provides configurable workflows
to streamline collaboration with all internal
departments and institutions
Portals & Apps
In addition, several portal apps and modern digital services were developed and released to automate internal or customer-facing business processes.
Some apps are listed below: The below mentioned portals have been developed or enhanced during the year 2022
1. Services portal for Sports facilities.
2. MAHE Convocation management portal
with MAHE connect native App
Digital Transformation
MAHE is in the process of transforming its end-to-end education experience through a comprehensive future-gazing exercise. The success of this would be based on keystakeholders i.e., leadership, department heads, faculty, staff, and students understanding, accepting, and championing this initiative.The output is a three-year strategic roadmapafter having identified key problem areas andproviding respective solutions to make MAHE the university of choice, in India and Globally.
3Project SHIFT was first conceived by leaders at MAHE as a catalyst that would spur the universityinto a new future. The idea was to embark on ajourney that would help MAHE not only transformbut also challenge traditional models leading the way to a new era in higher education.One of the most significant aspects of thisendeavour was the decision to involve students,faculty, staff, parents, alumni, and industry in co-creating this future. We kept these stakeholders at the centre of every activity throughout the project to ensure that the resulting transformation roadmap addresses all the articulated and unarticulated needs of these importantstakeholders.
Exhaustive primary research was conducted to understand MAHE in its entirety; obtain an inside-out and outside-in perspective of the university from the university’s key stakeholder groups i.e., leadership, students, teaching and non-teaching staff, researchers, parents, alumni and industry experts. The research included an ethnography (in-depth interviews and focus group discussions) with key stakeholder groups and a quantitative survey with students across all of MAHE’s constituent institutes.
Through this research, MAHE’s key strengths, weaknesses, associations and consideration drivers were identified, which were then analysed alongside the disruption scan to arrive at 10 key opportunity areas for MAHE’s improvement. Later through ideation and design thinking, exercise 12 digital initiatives and 40 projects were identified and to be implemented in three years, based on impact, priorities, and dependencies. MAHE has been investing in these digital transformational project’s year after year and three large projects were taken up for implementation during this year
