Ratnadeep Bhattacharyya

Ratnadeep Bhattacharyya

Associate Professor and Coordinator Department of Front Office

WGSHA

My Name is Ratnadeep Bhattacharyya, my profilePage is. I am aAssociate Professor and Coordinator Department of Front Officein Welcomgroup Graduate School of Hotel Administration, Manipal University.
  • CURRENT ACADEMIC ROLE & RESPONSIBILITIES

    Ratnadeep Bhattacharyya conducts classes in Front Office Operations and Management (theory and practical, as allotted) for first and second year Bachelor of Hotel Management (BHM).

    He:

    • Is Faculty-in-charge of Hotel Information System (HIS).
    • Teaches the Fidelio and Opera PMS operations and theory on hotel automation applications.
    • Conducts classes in Managerial Communication for III semester MSc Hospitality and Tourism Management (MSc HTM) and Introduction to Business for the First semester Bachelor of Hotel Management, Travel and Tourism (BHMTT).
    • Is involved in front office related activities, including organising competitions and field trips.

    Administrative Responsibilities

    • Admissions Coordinator of the college, responsible for information dissemination on courses, programs, fees and others.
    • Coordinate the admission tour across various cities in India for conducting GD and interviews. He also conducts creation and posting of Advertising and Publicity materials from the college.
    • Is Faculty-in-charge of Welcomschool Adventure, Nature Awareness and Social Service (WANASS) Club, organises Adventure sports like Scuba Diving, Camping, Rappelling, Water Rafting, Trekking etc. and also encourages students to take part in social activities in and around the campus in association with Manipal Academy of Higher Education.
    • As Faculty-in-charge of Industrial Training Internal being held at attached hotel Fortune Inn Valley View, coordinate students’ training schedules and performance of the training.
  • SUBJECTS CURRENTLY TEACHING
    Subject
    :
    Front Office Operations Theory
    Subject code
    :
    BHM 105
    Year / Semester
    :
    First semester BHM
    Subject
    :
    Hotel Information System
    Subject code
    :
    BHM 106
    Year / Semester
    :
    Second semester BHM
    Subject
    :
    Managerial Communication
    Subject code
    :
    HTM 605
    Year / Semester
    :
    Third semester MSc HTM
    Subject
    :
    Introduction to Business
    Subject code
    :
    BHMTT 101
    Year / Semester
    :
    First semester BHMTT
  • ACADEMIC QUALIFICATIONS
    Degree
    :
    Diploma in Office Automation
    Specialisation
    :
    Institute
    :
    Compufield, Mangalore
    Year of passing
    :
    2000
    Degree
    :
    M Com (Master of Commerce)
    Specialisation
    :
    Front Office Operations and Management, Hotel Information System, Introduction to Business
    Institute
    :
    KSOU (Karnataka State Open University) Mysore
    Year of passing
    :
    2000
    Degree
    :
    DHMCTAN (Diploma in Hotel Management, Catering Technology and Applied Nutrition)
    Specialisation
    :
    Institute
    :
    NCHMCT (National Council of Hotel Management, Catering Technology & Applied Nutrition), New Delhi
    Year of passing
    :
    1992
  • EXPERIENCE
    Institution / Organisation
    :
    Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher Education
    Designation
    :
    Senior Lecturer
    Role:
    Tenure
    :
    2006
    Institution / Organisation
    :
    Manipal Universal Learning Private Limited
    Designation
    :
    Manager - Academics
    Role:• Responsible for all academic functions related to the course of BSc Hospitality, Catering and Tourism under Distance Education Wing of Sikkim Manipal Academy of Higher Education suiting the overall quality and design policy of the company. • Responsible for creation, revision and editing of study materials, program guides of the course, maintaining standards of the content, ensuring quality at par with international standards while incorporating the latest developments in the industry as required from time to time. • Maintaining standards of the content ensuring quality at par with international standards while incorporating the latest developments in the industry. • Plan and develop new course structures relevant to the field. • Coordination with faculty for compilation of books, panel of paper setters and others. • Coordination with learning centres.
    Tenure
    :
    1 year
    Institution / Organisation
    :
    Saptagiri College of Hotel Management
    Designation
    :
    Lecturer
    Role:• Conducted classes in Front Office Operations, Housekeeping Operations, Accommodation Management, Hospitality Marketing and Sales, Hospitality Human Resource Management. • Member of the Board of Examination (BOAE)-BHM/BHS of Mangalore University. • Tabulation, Setting of Question papers, Valuation of answer scripts; External and Internal Examiner under Mangalore University.
    Tenure
    :
    10 years
    Institution / Organisation
    :
    National Institute of Hotel Management
    Designation
    :
    Lecturer
    Role:• Conducted classes in Front Office Management and conducted practical exams. • Associated in organising college events. • Coordinated students’ training arrangements in various hotels.
    Tenure
    :
    8 months
  • CURRENT ACADEMIC ROLE & RESPONSIBILITIES

    Ratnadeep Bhattacharyya conducts classes in Front Office Operations and Management (theory and practical, as allotted) for first and second year Bachelor of Hotel Management (BHM).

    He:

    • Is Faculty-in-charge of Hotel Information System (HIS).
    • Teaches the Fidelio and Opera PMS operations and theory on hotel automation applications.
    • Conducts classes in Managerial Communication for III semester MSc Hospitality and Tourism Management (MSc HTM) and Introduction to Business for the First semester Bachelor of Hotel Management, Travel and Tourism (BHMTT).
    • Is involved in front office related activities, including organising competitions and field trips.

    Administrative Responsibilities

    • Admissions Coordinator of the college, responsible for information dissemination on courses, programs, fees and others.
    • Coordinate the admission tour across various cities in India for conducting GD and interviews. He also conducts creation and posting of Advertising and Publicity materials from the college.
    • Is Faculty-in-charge of Welcomschool Adventure, Nature Awareness and Social Service (WANASS) Club, organises Adventure sports like Scuba Diving, Camping, Rappelling, Water Rafting, Trekking etc. and also encourages students to take part in social activities in and around the campus in association with Manipal Academy of Higher Education.
    • As Faculty-in-charge of Industrial Training Internal being held at attached hotel Fortune Inn Valley View, coordinate students’ training schedules and performance of the training.
  • SUBJECTS CURRENTLY TEACHING
    Subject Subject code Year / Semester
    Front Office Operations Theory BHM 105 First semester BHM
    Hotel Information System BHM 106 Second semester BHM
    Managerial Communication HTM 605 Third semester MSc HTM
    Introduction to Business BHMTT 101 First semester BHMTT
  • ACADEMIC QUALIFICATIONS
    Degree Specialisation Institute Year of passing
    Diploma in Office Automation Compufield, Mangalore 2000
    M Com (Master of Commerce) Front Office Operations and Management, Hotel Information System, Introduction to Business KSOU (Karnataka State Open University) Mysore 2000
    DHMCTAN (Diploma in Hotel Management, Catering Technology and Applied Nutrition) NCHMCT (National Council of Hotel Management, Catering Technology & Applied Nutrition), New Delhi 1992
  • EXPERIENCE
    Institution / Organisation Designation Role Tenure
    Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher Education Senior Lecturer 2006
    Manipal Universal Learning Private Limited Manager - Academics • Responsible for all academic functions related to the course of BSc Hospitality, Catering and Tourism under Distance Education Wing of Sikkim Manipal Academy of Higher Education suiting the overall quality and design policy of the company. • Responsible for creation, revision and editing of study materials, program guides of the course, maintaining standards of the content, ensuring quality at par with international standards while incorporating the latest developments in the industry as required from time to time. • Maintaining standards of the content ensuring quality at par with international standards while incorporating the latest developments in the industry. • Plan and develop new course structures relevant to the field. • Coordination with faculty for compilation of books, panel of paper setters and others. • Coordination with learning centres. 1 year
    Saptagiri College of Hotel Management Lecturer • Conducted classes in Front Office Operations, Housekeeping Operations, Accommodation Management, Hospitality Marketing and Sales, Hospitality Human Resource Management. • Member of the Board of Examination (BOAE)-BHM/BHS of Mangalore University. • Tabulation, Setting of Question papers, Valuation of answer scripts; External and Internal Examiner under Mangalore University. 10 years
    National Institute of Hotel Management Lecturer • Conducted classes in Front Office Management and conducted practical exams. • Associated in organising college events. • Coordinated students’ training arrangements in various hotels. 8 months
  • AREAS OF INTEREST, EXPERTISE AND RESEARCH
    Areas of interest
    :
    Hospitality (Rooms Division), Travel and Tourism, Revenue Management
    Areas of expertise
    :
    Front Office Operations and Management, Hotel Information System
    Areas of research
    :
    Hospitality (Rooms Division), Travel and Tourism, Revenue Management
  • CORPORATE EXPERIENCE
    Organisation
    :
    Manipal Universal learning
    Role:Manager - Academics
    Tenure
    :
  • AREAS OF INTEREST, EXPERTISE AND RESEARCH
    Areas of interest Hospitality (Rooms Division), Travel and Tourism, Revenue Management
    Areas of expertise Front Office Operations and Management, Hotel Information System
    Areas of research Hospitality (Rooms Division), Travel and Tourism, Revenue Management
  • CORPORATE EXPERIENCE
    Organisation Role Tenure
    Manipal Universal learning Manager - Academics