Dr. Yogesh Pai P

Associate Professsor (Senior Scale)

Department of Humanities & Management

Qualification: B.E., M.B.A., M.Phil., Ph.D.

CURRENT ACADEMIC ROLE & RESPONSIBILITIES

    • In charge Head of the Department, Department of Humanities & Management.

AREAS OF INTEREST, EXPERTISE AND RESEARCH

Area of Interest

Service Operations Management, Healthcare and Business Analytics.

Area of Expertise

Service Operations Management, Healthcare, and Business Analytics.

Area of Research

Service Quality, Service failure and service recovery, Customer experience, Self Service Technologies